Cookie Policy of SimplyBook.me Ltd

We avoid tracking and profiling visitors of our own website and our clients booking websites and we use a minimal number of cookies at all times, as mentioned below. In compliance with the GDPR and the ePrivacy Directive, we need your clean and free consent to collect cookies and provide a detailed Cookies List.

Read this document together with our Privacy Policy and GDPR Compliance document.

I. What are Cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit a website. It enables the website to remember your actions and preferences, such as login, language, font size and other display preferences, over a period of time. This is sent to your browser and stored on your computer’s hard drive or tablet or mobile device.

II. Why do we collect Cookies?

When you visit our website, we may collect information from you automatically through cookies or similar technologies, such as tag pixels, or other web beacon. This is for many purposes such as to remember your safe search preferences, to make the ads to see more relevant to you, to count how many visitors we received to a page, to help you sign-up for our services, to protect your data or to remember your advertising settings.

More specifically, we use cookies and other tracking technologies for the following purposes:

assisting you in navigation;

assisting in registration to our events, login, and your ability to provide feedback;

analysing your use of our products, services or applications;

assisting with our promotional and marketing efforts (including behavioural advertising)

III. Our Cookies List

3.1 Overview of our Cookies List

We have grouped cookies we collect into categories as per below table and grouped them:

a. as per their expiry period, into:

  • "persistent" cookies

    stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date)

  • "session" cookies

    will expire at the end of the user session, when the web browser is closed

b. as per their purposes, into:

  • Necessary Cookies

    Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

  • Preferences Cookies

    Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

  • Statistics Cookies

    Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

  • Marketing Cookies

    Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

  • Unclassified Cookies

    Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.

3.2 Detailed List of Cookies we collect

Necessary Cookies

Cookie: Purpose: Expiry Period: Party:
rc::a to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. Persistent Google (USA)
rc::c to distinguish between humans and bots Session Google (USA)
CONSENT to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website. 2 years Google (USA)
PHPSESSID preserves user session state across page requests. Session SimplyBook.me
CookieConsent Stores the user's cookie consent state for the current domain 1 year SimplyBook.me
SESS# preserves users' states across page requests. Session SimplyBook.me
CONSENT to detect if the visitor has accepted the marketing category in the cookie banner. 2 years Google (USA)
sb_line_token,
sb_token
queue management, bot protection session Simplybook.me
sess_user_publicv2,
sb_widget
SESSION session Simplybook.me

Statistics & Analytics

Cookie: Purpose: Expiry Period: Party:
sb_widget remembers whether the user has minimised or closed chat-box or pop-up messages on the website. Session SimplyBook.me
NID set by Google to set a unique user ID to remember user preferences Persistent: 182 days Google
vuid used by Vimeo players to check if certain features or preferences have been selected by the user on websites with embedded videos from Vimeo. Persistent: 1 year 11 months 29 days Vimeo
wd this cookie stores the browser window dimensions and is used by Facebook to optimise the rendering of the page. 7 days Facebook

Marketing cookies

Cookie: Purpose: Expiry Period: Party:
YSC registers a unique ID to keep statistics of what videos from Youtube the e user has seen. Session Youtube.com (USA)
VISITOR_INFO1_LIVE Tries to estimate the users' bandwidth on pages with integrated Youtube videos. 179 days Youtube.com (USA)
yt-remote-device-id stores the user's video player preferences using embedded YouTube video Session Youtube.com (USA)
ytidb::LAST_RESULT_ENTRY_KEY stores the user's video player preferences using embedded YouTube video Session Youtube.com (USA)
yt-remote-connected-devices stores the user's video player preferences using embedded YouTube video Session Youtube.com (USA)
yt-remote-session-app stores the user's video player preferences using embedded YouTube video Session Youtube.com (USA)
yt-remote-cast-installed stores the user's video player preferences using embedded YouTube video Session Youtube.com (USA)
yt-remote-session-name stores the user's video player preferences using embedded YouTube video Session Youtube.com (USA)
yt-remote-cast-available stores the user's video player preferences using embedded YouTube video Session Youtube.com (USA)
yt-remote-fast-check-period stores the user's video player preferences using embedded YouTube video Session Youtube.com (USA)
fr used by Facebook to collect a unique browser and user ID, used for targeted advertising. 2 months 29 days Facebook (USA)
sb Facebook browser identification, authentication, marketing, and other Facebook-specific function cookies. 1 year 11 months 29 days Facebook (USA)

IV. How to manage your cookies?

You have control over your cookies as most browsers allow you to refuse or accept cookies and to delete cookies. To be honest however, while you can block all cookies from our website, you may find difficulties in seeing and using all the features we have on our website.

It is a good idea to consider using cookie blocking technology and/or a Do Not Track feature in your web browser to empower yourself with controls over what aspects of your browsing history you make available to third parties.

This will vary between browsers and different versions - check the links below to be updated about blocking and deleting cookies based on your needs:

V. Changes to this Policy

We may change this document at any time in order to reflect changes in the law or our practices. Keep an eye on our website for any updates. If we make any great changes to this document, we will inform you thereof.

Contact our dpo@simplybook.me if you have any questions about the use of cookies. The previous version of our Cookies Policy is here

v.2. - Effective 26/07/2022