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Q: Why did you decide to start using a booking system?
A: To manage my locations and staff in a more efficient way. I can also better manage how many customers are in each location at any given time which is crucial today.
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Q: Did you find it difficult to set up SimplyBook.me?
A: No, not at all, it is well structured and very clearly arranged.
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Q: Do you use our Admin App?
A: Yes, I think it's great - you can easily make simple changes with your smartphone.
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Q: Have you contacted our live chat and if so did you find them helpful?
A: Yes, I have several times, you get an answer immediately and helpful tips!
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Q: What percentage of your customers use your booking website to book your services?
A: Roughly speaking, around 70% of my customers book through it with the rest either calling or rebooking right after they are done with their haircut.
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Q: Did SimplyBook.me meet your expectations?
A: Yes, in every way!
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Q: Would you recommend the system to your friends?
A: Yes of course!
Q&A with a client
Ali Okhovvat Founder of Chill Barber
